Job Title | Salesforce Specialist |
Department | Information Technology |
Supervisor | Breanna Valerius, Director of Information Technology |
Location | Remote |
Position Type | Full Time |
Work Hours | 40 hours/week |
Purpose of Job | We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback, designing scalable best practice solutions, and managing the product road map. Our Salesforce user experience is of great importance to us, therefore the Salesforce Specialist should enjoy all aspects of user management including support tickets, training, and designing solutions with user satisfaction a priority. We are looking for someone with a good understanding of the Salesforce platform and strong desire to keep learning. This role can understand both our current setup and our business objectives, in order to quickly identify areas of improvement. The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to translate technical information into layman’s terms, clearly explaining design options and their potential impact. |
Responsibilities (included but not limited to)
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Role Dimensions |
Budget Management: N/A People Management: N/A Key Relationships – Internal: IT staff, Data & Impact Manager, Field Ministry teams Key Relationships – External: Alpha International, other National Alpha Offices |
Essential Skills, Knowledge and Experience |
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Education |
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Desirable Characteristics |
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What Does Success Look Like? |